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Privacy Policy

RIACONTA is responsible for processing the personal data voluntarily provided by Users. The information collected by RIACONTA regarding Users is only that which they voluntarily provide to contact RIACONTA via the contact form. The use and processing of personal data collected on our website is carried out in compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

HOW IS PERSONAL DATA COLLECTED?
Filling in a form;
Direct contact with RIACONTA;
Cookies;

Cookies are used to store information, improving the functionality of the site. Cookies do not give any kind of access to personal information or to the computers of their Users. They only consist of information that the server places on the visitor’s side of the site, so that Users are recognized when they visit the same page again and it can be viewed more easily, improving navigability for those who visit a website. Most browsers allow the use of cookies by default. If you wish, you can change your browser settings to prevent them from being used. However, preventing the use of cookies may compromise the way you interact with this website and others, and RIACONTA cannot be held responsible for any navigation or interaction problems.

WHAT TYPE OF INFORMATION IS COLLECTED AND HOW IS IT USED?
On our website, we collect your name and e-mail address for use in marketing campaigns, prizes and newsletters. Only RIACONTA will have access to the personal data voluntarily provided by the Users of this website. No personal information will be commercialized or provided to other entities. We may also collect other information about the customer experience on our site that contributes to improving our service. Customer data allows our staff to process your orders, notify you of important changes to the site’s features, and communicate our products and services more efficiently. We may also periodically send you information by e-mail about products and services, campaigns, promotions and special offers. If you do not wish to be contacted for these purposes, you may cancel your personal account on our site at any time.

RECTIFICATION OF DATA
Users may revise or update the information provided to RIACONTA at any time by contacting us and making the change. If they wish to completely delete the data provided on the site, they should send an email to RIACONTA at the general address requesting that the account and personal data provided be deleted from the database.

RIGHT TO DELETE PERSONAL DATA
Please be aware that, as the data subject, you have the right to obtain from RIACONTA, as the data controller, the erasure of your personal data without undue delay, and that RIACONTA has the obligation to erase personal data without undue delay if the personal data are no longer necessary for the purpose for which they were collected or processed or if consent is withdrawn.

PERSONAL DATA BREACH
In the event of a personal data breach, the controller (RIACONTA) shall notify the competent supervisory authority (National Data Protection Commission) without undue delay and, where possible, no later than 72 hours after becoming aware of it, unless the personal data breach is not likely to result in a risk to the rights and freedoms of natural persons. If the notification to the supervisory authority is not transmitted within 72 hours, it shall be accompanied by the reasons for the delay. Whatever the breach of personal data, RIACONTA will document it with the following information: the facts relating to it, its effects and the remedial action taken.

HYPERLINKING TO THIRD PARTY SITES
On our website we provide information on who our partners are. By clicking on each of the images, users are redirected to the respective websites. However, RIACONTA has no control over the information collected by these sites, nor do we have access to this data, so you should read the privacy policy contained in each of them.

CONTACT PERSONAL DATA PROCESSOR
Any questions regarding this Privacy Policy should be sent to contabilidade@riaconta.pt.

CONTACTS
Telephone: +351 234 027 969 (national landline)
Email: contabilidade@riaconta.pt
Address: Av. da Força Aérea Portuguesa, nº 14 3800-356 Aveiro

LAST UPDATED
October 04, 2024

CONSUMER INFORMATION

In accordance with Law 144/2015, of September 8, we inform you that, in the event of a dispute, the competent forum is:

CNIACC – National Center for Information and Arbitration of Consumer Conflicts
Faculty of Law of the New University of Lisbon
Telephone service: weekdays from 3pm to 5pm
Tel. 213847484 / 919225540 | Fax: 213845201 | Email: cniacc@fd.unl.pt

Web: https://www.cniacc.pt/
More information on Consumer Portal: https://www.consumidor.gov.pt/